201-933-7565

Terms & Conditions

Sales Terms

Although Mood Fabrics takes every step necessary to assure accurate representation of items displayed online, the colors of fabrics ordered through our website cannot be guaranteed by Mood due to color variances beyond our control, such as variances in monitor color settings. For this reason, when ordering online Mood strongly recommends that customers purchase swatches before the final purchase of material.

All sales are final.

Special orders are a final sale. There are no refunds, no cancellation, and no returns.

If for any reason you are not satisfied with the quality of our products or services, please call or e-mail us at your earliest convenience and we will try to accommodate you within the guidelines of our policies.

Fabrics beginning with PV are not eligible for wholesale pricing.

 
Return Policy

Fabrics and trims are not returnable. Buttons, notions, or anything sold as a whole item (not cut as fabric must be) may be exchanged or returned for full store credit (less shipping fees).

Questions? You can reach us via email at Info@MoodFabrics.com or by phone at (201) 933-7565.

 
Shipping Terms

Mood Fabrics ships to all 50 States and APO/FPO addresses. Orders originating from U.S. territories and APO/FPO addresses will be shipped by USPS. MoodFabrics.com does offer shipping to addresses outside of the United States thru our partner GlobalShopex.com. For international orders please click on the International Checkout button at checkout.

USPS does deliver to PO Boxes. USPS does not make deliveries on the weekend and all major United States national holidays.

Most orders are processed with 72 hours. Orders are processed Monday through Friday. Please allow 3-7 business days for ground shipments to arrive. All applicable shipping charges will be added to your invoice. In the event that we cannot ship your complete order, we will notify you via e-mail or telephone.

All Home Fabric and Fashion Fabric with Product Numbers beginning with PV will need 1 extra business day to process.

Please contact our customer service department at (201) 933-7565 for inquiries on express shipping. Next day and 2nd day air are available upon specific request. Exact shipping charges are not calculated until order is prepared for shipment and done by the exact weight of order and insurance value. Shipping charges will be added to your total and agreed upon prior to billing.

Sales tax is charged to Shipping Rates when shipping within the states of New York (8.875%) and New Jersey (7%).

Undeliverable packages are subject to $11.00 redelivery fee. MoodFabrics.com is not responsible for weather related delays.

 
International Shipping (Outside of the USA)

MoodFabrics.com has partnered with a trusted company, GlobalShopex.com, to fulfill orders for our international customers. Simply add any items you wish to purchase in your shopping cart and choose the “international checkout” option. The items will automatically be transferred to the GlobalShopex cart. You may pay with International credit cards, PayPal, Money Gram, Bank wire transfers, Alipay or JCB card. GlobalShopex will process your payment and guarantee delivery. Once your order is completed, all inquiries should be directed to GlobalShopex at CustomerService@GlobalShopex.com or (786)314-7144.

GlobalShopex Local Numbers

  • Australia (Sydney) · Tel: (612) 9037 0252 Australia (Sydney) · Tel: (612) 9037 0252
  • United Kingdom · Tel: (020) 3371 9380 United Kingdom · Tel: (020) 3371 9380
  • Japan (Tokyo) · Tel: (3) 4520 9639 Japan (Tokyo) · Tel: (3) 4520 9639
  • Spain (Madrid) · Tel: (91) 829 5114 Spain (Madrid) · Tel: (91) 829 5114
  • South Africa · Tel: (27 10) 500-2487 South Africa · Tel: (27 10) 500-2487
  • Canada (Toronto) · Tel: (416) 840 5719 Canada (Toronto) · Tel: (416) 840 5719
  • France (Paris) · Tel: (01) 7666 0593 France (Paris) · Tel: (01) 7666 0593
  • Mexico (DF) · Tel: (55) 8525 3179 Mexico (DF) · Tel: (55) 8525 3179
  • Brazil (Sao Paulo) · Tel: (11) 3957 0408 Brazil (Sao Paulo) · Tel: (11) 3957 0408
  • Peru (Lima) · Tel: (1) 718 0788 Peru (Lima) · Tel: (1) 718 0788
  • Colombia (Bogota) · Tel: (1) 508 2859 Colombia (Bogota) · Tel: (1) 508 2859
  • Chile (Santiago) · Tel: (2) 368 0900 Chile (Santiago) · Tel: (2) 368 0900
 
Gift Card Terms & Conditions

Gift Cards can be used online at www.MoodFabrics.com or in store.

Gift Cards are sent to recipients via their emails.

Gift Cards are non refundable and non-transferable.

Gift Cards are only valid up to one year after purchase.

Gift Cards may not be redeemed or transferred for international orders. They are only redeemable for shipments within the U.S.

If an order, shipping, or NYS sales tax (if applicable) exceeds the Gift Card's amount, the difference must be paid by available payment method.

If an order is less than the Gift Card's amount, the difference will be held in the recipient's account.