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Terms & conditions
Email:
By submitting your registration, you have opted in to receive email communication from MoodFabrics.com and agree to our legally binding terms & conditions. Unless you have requested to opt out of receiving marketing communications, MoodFabrics.com will continue to communicate via email. Said communication will pertain to marketing, including, but not limited to; sales, promotions, new arrivals, free sewing patterns and more. Please note that even if you opt out of receiving marketing or promotional communications, Mood Fabrics may continue to send you non-marketing or non-promotional emails, such as those regarding your orders, account or our ongoing business relations if necessary.
Return Policy :
While we hope that every purchase is a good fit, we know sometimes it isn’t! Can’t “make it work”? Here are your options:
Fabrics, trims, special orders, and anything cut to size can NOT be returned or exchanged. Buttons, notions, or anything sold as a whole item—such as but not limited to unopened sewing machines and dress forms—may be exchanged or returned for full store credit (less shipping fees). Note: Once an item is opened or used, it can no longer be exchanged or returned, e.g. packaged notions, sewing machines, dress forms, and others not stated here.
Note: Items MUST be returned in the condition they were shipped; e.g. if the item returned was shipped on a roll, the item must also be returned on a roll. Refunds for items returned damaged or in unsellable condition will not be processed.
Claims and exchanges MUST be made within 30 days of the original shipping date.
Questions? Reach out to our award-winning customer service team via e-mail at [email protected] or by phone at (855) 630-6663. Available Monday through Friday 9am-5pm EST.