Terms & Conditions
Although Mood Fabrics takes every step necessary to assure accurate representation of items displayed online, the colors of fabrics ordered through our website cannot be guaranteed by Mood due to color variances beyond our control, such as variances in monitor color settings. For this reason, when ordering online Mood strongly recommends that customers purchase swatches before the final purchase of material.
All sales are final.
Special orders are a final sale. There are no refunds, no cancellation, and no returns.
If for any reason you are not satisfied with the quality of our products or services, please call or e-mail us at your earliest convenience and we will try to accommodate you within the guidelines of our policies.
Fabrics beginning with PV are not eligible for wholesale pricing.
Fabrics and trims are not returnable. Buttons, notions, or anything sold as a whole item (not cut as fabric must be) may be exchanged or returned for full store credit (less shipping fees) and claim/exchanges must be made within 30 days of original shipping date.
Mood Fabrics ships to all 50 States and APO/FPO addresses. Orders originating from U.S. territories and APO/FPO addresses will be shipped by USPS. Shipping to addresses outside of the United States are processed via UPS Iparcel.
USPS does deliver to PO Boxes. USPS does not make deliveries on the weekend and all major United States national holidays.
Most orders are processed within 72 hours. Orders are processed Monday through Friday. Please allow 3-7 business days for ground shipments to arrive. All applicable shipping charges will be added to your invoice. In the event that we cannot ship your complete order, we will notify you via e-mail or telephone.
All Home Fabric and Fashion Fabrics beginning with PV, SUN and FS36003 will need 1-2 extra business days to process before shipping. 7-14 business days are required for Items that begin with AWG.
Express shipping is an option at checkout. Expedited quotes are automatically calculated based on the size, weight, and destination of the package. The cut-off time for expedited shipping is 2:00 pm EST. Any orders placed using express shipping after 2:00 PM EST will ship on the following business day.
Sales tax is charged to shipping rates when shipping within the states of New York (8.875%) and New Jersey (6.875%) only if 1 of your products is taxable.
Undeliverable packages are subject to $11.00 redelivery fee. MoodFabrics.com is not responsible for weather-related delays.
Please note for HAWAII, ALASKA, and PUERTO RICO: If items can not fit in a standard USPS Flat Rate shipping box, additional shipping charges may apply. This may occur because of size, weight or special handling. In the event your item does require additional shipping, Mood Fabrics will call you at the telephone number listed on your order.
|International Shipping (Outside of the USA)|
During checkout, select your country from the drop-down menu for specific pricing. We cannot ship to international P.O. boxes.
Please be advised that due to customs restrictions some items cannot be shipped to certain countries. When this is the case you will see a message reading that “No shipping quotes are available at this time”
(For a complete list of restricted items please visit: https://www.ups.com/ga/CountryRegs. Select the United States as the origin country and select your country as the destination, then click on ‘Prohibited or Restricted Commodities’ and ‘Show Regulations’ to view the complete list)
Orders shipped outside of the US may take an additional 1-2 business days for processing.
|Gift Card Terms & Conditions|
Gift Cards can be used online at www.MoodFabrics.com or in store.
Gift Cards are sent to recipients via their emails.
Gift Cards are non refundable and non-transferable.
Gift Cards are only valid up to one year after purchase.
Gift Cards may not be redeemed or transferred for international orders. They are only redeemable for shipments within the U.S.
If an order, shipping, or NYS sales tax (if applicable) exceeds the Gift Card's amount, the difference must be paid by available payment method.
If an order is less than the Gift Card's amount, the difference will be held in the recipient's account.